AI agents for your stores

Your stores know why sales are won and lost. Now you do too.

Associates talk for 90 seconds. AI turns it into clear signals: what sells, what is broken, what customers ask for. An AI agent follows each one through.

Start with ten stores See how it works
A store associate at the register in a bright shop
  1. Maya, 90 seconds
  2. Needs fixingThe promo sign does not match the register
  3. A line that sells“Show them photos you took yourself”
  4. A pitch that is not landingTrade-in: “the offer is too low”
  5. Customers keep asking“Does it work with my old watch?”

The problem

Every day your stores learn what sells, what is broken and what customers want. It goes nowhere.

Associates hear it on the floor and tell each other. Headquarters gets a sales number days later, with no reason attached.

0of it reaches headquarters
Monday’s report

Promo under plan. Reason unknown.

A store associate talking with a customer over a tablet at the counter

“When I show them photos I took myself, they buy.”A line that sells

“The sign says $41 a month. The register says store card only.”Something broken

“They keep asking if it works with their old watch.”A customer question

One view. Every store.

A live view of what your stores are telling you, and what is being done about it.

What is broken is only the start. See which lines sell, which promotions fall flat, what customers ask for and what ideas the floor has.

Needs fixingSign does not match the register31 stores

Fix drafted. Waiting for you.

A line that sells“Show them your own photos”14 stores

Shared with everyone who sells phones.

Customers ask“Does it work with my old watch?”61 stores

Answer sent to every store.

A promo that is not landingBuy one, get one free disappoints27 stores

Drafting clearer wording.

An idea from the floorPut headphones next to the phones12 stores

With visual merchandising.

CompetitorsFree earbuds across the street29 stores

In this week’s brief.

How it works

Follow three notes from the sales floor to 140 stores, and back to the people who spoke.

Anyone on the floor can talk for 90 seconds and add a photo.

Nobody fills out a form after a shift. They hold one button and talk. The AI hears what kind of thing each sentence is, and who can use it.

560 notes go in. A handful of clear stories come out.

No team can read what 140 stores say every day. AI reads all of it and connects what different stores say in different words.

Each story gets its own AI agent.

It asks more stores, checks your files and drafts what should happen next, then sends it, or waits for a yes if you asked it to.

Your call.

Fixes go out on their own, or wait for a yes if you turn on approval, for every fix or only prices and offers. This one states a price, so it waits for Priya, who runs the promo. She approves with one tap.

Maya sees she was heard.

Everyone who spoke gets a short text about what happened to what they said. Store managers get a huddle note, ready to read. People who hear back keep talking.

Hands holding a phone on a store sales floor
  • MayaStore 47, Austin
    1:26
  • LuisStore 112, Denver
    0:38
  • DanaStore 9, Tampa
    0:14

What the AI heard, and who gets it

Needs fixingThe promo sign does not match the registerGoes to the campaign team
A line that sells“Show them photos you took yourself”Goes to the phones category team
A pitch that is not landingThe trade-in offer feels too lowGoes to the trade-in team
Customers keep asking“Does it work with my old watch?”Goes to training
A promo that is not landingBuy one, get one free covers only some categoriesGoes to the campaign team
An idea from the floorPut the headphones next to the phonesGoes to visual merchandising

560 notes from 140 stores today

The $41 sign leaves out the card.Austin I show my own photos. They buy.Austin Nobody takes the trade-in. Too low.Austin Does it work with my old watch?Austin They thought BOGO covered it all.Denver Headphones belong next to the phones.Tampa El dos por uno no aplica a todo.Miami They think $41 works on any card.Seattle The back-room scanner keeps freezing.Houston Six asked what the BOGO covers.Chicago Moved cases by the phones. Sold eight.Portland My night shots close the sale.Denver Third old-watch question before lunch.Boston Two walked when I mentioned the card.Dallas They say the trade-in pays more online.Columbus Free one only on accessories? She left.Phoenix Chargers are two aisles from the phones.Atlanta Let them take a photo in store. Works.Raleigh
6 common stories found

Signals someone can act on

Needs fixingPromo sign does not match the register
31 stores
A promo that is not landingBuy one, get one free disappoints
27 stores
A pitch that is not landingTrade-in offer feels too low
18 stores
Customers keep asking“Does it work with my old watch?”
61 stores
A line that sells“Show them photos you took yourself”
14 stores
An idea from the floorPut headphones next to the phones
12 stores
140 stores40 more stores confirmed it

said itconfirmed it when asked

The promo sign does not match the registerFor Priya, who runs the promo
  • Asked 60 more stores40 answered. Same problem.
  • Checked the promo fileThe $41 needs the store card. The sign leaves it out.
  • Drafted the corrected signAnd one line to say at the register.
NowFrom$41/moBack to School laptops
Draft · not sentFrom$41/mowith the Northline Card

Waiting for Priya

More agents, each on its own story

Three more agents are at work: on the trade-in pitch, the watch question and the BOGO wording.

  • Trade-in pitchLooked up three competitors. Waiting for Sam.
  • Watch questionRead the product sheet. Waiting for Ana.
  • BOGO wordingDrafted a clearer sign. Waiting for Priya.
A woman at a standing desk in a bright office, looking at her phone

A price claim: ready for you, Priya

Fix the $41 sign in 140 stores

31 stores said it40 more confirmedfile checked

From$41/mowith the Northline Card

Exactly what goes outThe corrected sign, and one line to say at the register.

Stores the fix was sent to140

The agent checks back until the sign is up.

A store associate smiling at the register

Luis and Dana got theirs too.

Today’s huddle · store manager
First
Say the card line at the register until the new sign is up.
Selling
“Show them photos you took yourself.”
Asked
Old watch? Works from 2021 on.
  • Voluntary
  • Skip any question
  • English and Spanish
  • Store managers: two minutes, twice a week

What this unlocks

Ask your stores anything. Know why customers walk.

Ask the field

Ask every store a question. Read one page of answers.

Stores answer out loud. You get the answer, how many stores said it, and their own words. Pick a question:

Stores that answered104 of 140

One page

A phone starter bundle. 38 stores heard it this week.

“They want a case, a charger and a screen protector in one box.”Store 47, Austin“Third person today asking for a bundle price.”Store 9, Tampa

Every week

Know why customers left without buying.

Surveys reach the customer who bought. Your associates talk to the one who left. Each category gets a short weekly brief of what customers said on the floor.

What customers told us · Phones · this week

“Does it work with my old watch?”A question nobody could answer

61 stores

“Your own website is $30 cheaper.”Why they walked

44 stores

“The store across the street throws in earbuds.”What a competitor offers

29 stores
A store worker in an apron

Why associates will talk

Headquarters sees the store. It never sees a name.

In the storeLuisHis name stays here.
At headquartersStore 112

“It only covers some categories, and they find out at the register.”

Not an HR tool.

No scores on people. Never used for hiring, pay or discipline.

Always optional.

Anyone can skip a question, or a day.

The recording is deleted.

Once it is text, the audio is gone. No voiceprints.

Start small

Start with ten stores.

Ten stores is about one district. Nothing to install: type your chain’s name, and we read your website and draft your stores and the first question. The first month is free, with no card.

Start with ten stores